Refund Policy

At Axon Studio, we strive to provide high-quality services to our clients. However, we understand that sometimes a refund may be necessary. This Refund Policy explains our refund process and the conditions under which refunds may be granted.

1. Refund Eligibility

We offer refunds for the following services:

• Search Engine Optimisation
• Website Development

2. Eligibility Criteria

To be eligible for a refund, you must meet the following conditions:

• You have requested a refund within 30 days of the initial payment date.
• You have provided a valid reason for the refund request, such as dissatisfaction with the service quality or failure to deliver the promised results.
• You have allowed us a reasonable opportunity to address your concerns and provide a solution.

3. Refund Process

To request a refund, please contact us at [email protected]. We will review your request and respond within 3 business days. If your refund request is approved, we will issue a refund within 7 business days to the original payment method used. If your refund request is not approved, we will provide an explanation for the denial.

4. Exceptions

We do not offer refunds for the following services:

• Consulting services
• Custom development projects
• One-time service fees
• Hosting and Domain Charges

5. Changes to the Refund Policy

We may update this Refund Policy from time to time. The most current version of the policy will always be available on our website. By continuing to use our services after any changes to the policy, you agree to the updated terms.

Contact Us

If you have any questions or concerns about our Refund Policy or our services, please contact us at [email protected]